Healthcare Business Process Outsourcing (BPO) Market by Pharmaceutical Service (Manufacturing Services, Non-Clinical Services, Research and Development Services), Provider Service, Payer Service, and Geography - Global Industry Analysis, Opportunities and Forecast up to 2028

Healthcare Business Process Outsourcing (BPO) Market Size

The Healthcare Business Process Outsourcing (BPO) market size was valued at $319.99 billion in 2022 and is projected to reach $566.89 billion by 2028, growing at a CAGR of 10.0% during the forecast period.

Healthcare Business Process Outsourcing (BPO) Market Overview

Healthcare Business Process Outsourcing (BPO) is a strategic practice where healthcare organizations delegate specific non-core business functions to external service providers to improve efficiency, reduce costs, and focus on core activities. These outsourced functions can include medical billing and coding, claims processing, revenue cycle management, transcription services, customer service, and administrative tasks. By outsourcing these functions to specialized service providers, healthcare organizations can benefit from their expertise, technology infrastructure, and scalability while streamlining operations and enhancing overall performance. Healthcare BPO allows organizations to adapt to changing regulatory requirements, handle fluctuations in workload, and access advanced technologies without the need for significant capital investments. It also enables healthcare providers to concentrate on delivering quality patient care and improving clinical outcomes, ultimately leading to better healthcare delivery and patient satisfaction.

Healthcare Business Process Outsourcing (BPO) Market Dynamics

The market dynamics analyzed in this market research report encapsulate a multifaceted interplay of drivers and constraints that significantly shape the landscape of the Healthcare Business Process Outsourcing (BPO) Market. The comprehensive analysis of both drivers and constraints enables a nuanced understanding of the market's dynamics, empowering businesses and stakeholders to make informed decisions in navigating the complexities of the market.

Healthcare Business Process Outsourcing (BPO) Market Scope

The report “Global Healthcare Business Process Outsourcing (BPO) Market: Industry Analysis, Opportunities and Forecast up to 2028” by Diligence Insights provides a detailed analysis of the present market and future outlook with market estimates and forecasts for all specified segments, encompassing both global and regional perspectives as outlined within the research framework. The study includes historical market data for the years 2020, 2021 and offers revenue estimations for 2022, and project forecasts spanning from 2023 to 2028. It places significant emphasis on the examination of market trends, key industry participants, supply chain developments, technological advancements, pivotal milestones, and prospective strategies. Comprehensive market assessments are carried out across major geographic regions, including North America, Europe, Asia Pacific, South America, and Middle East & Africa. As such, this report constitutes a valuable resource for current industry stakeholders, newcomers to the field, and potential investors.

The study offers an in-depth market analysis, drawing insights from industry experts across the value chain. A special focus has been made on 25 countries, including the United States, Canada, Mexico, the United Kingdom, Germany, Spain, France, Italy, China, Brazil, Saudi Arabia, and South Africa, among others. The market data has been meticulously collected through extensive primary interviews and comprehensive secondary research. Market size determination is rooted in the revenue generated from sales across all the specified segments and sub-segments as defined within the research scope. The market sizing analysis includes both top-down and bottom-up approaches for data validation and accuracy measures.

Market Segmentation:

The research report includes in-depth coverage of the industry analysis with size, share, and forecast for the below segments:

Global Healthcare Business Process Outsourcing (BPO) Market by, Pharmaceutical Service

·        Manufacturing Services

·        Non-Clinical Services

·        Research and Development Services

Global Healthcare Business Process Outsourcing (BPO) Market by, Provider Service

·        Revenue Cycle Management

·        Patient Enrolment and Strategic Planning

·        Patient Care

Global Healthcare Business Process Outsourcing (BPO) Market by, Payer Service

·        Billing and Accounts Management Services

·        Care Management

·        Claims Management

·        Human Resource Services

·        Integrated Front-End Services and Back-Office Operations

·        Member Management

·        Product Development and Business Acquisition

·        Provider Management

Global Healthcare Business Process Outsourcing (BPO) Market by, Geography

·        North America (The United States, Canada, Mexico), Market Estimates, Forecast & Opportunity Analysis.

·        Europe (Germany, France, UK, Italy, Spain, Rest of Europe), Market Estimates, Forecast & Opportunity Analysis

·        Asia Pacific (China, Japan, India, South Korea, Australia, New Zealand, Rest of Asia Pacific), Market Estimates, Forecast & Opportunity Analysis

·        South America (Brazil, Argentina, Chile, Rest of South America), Market Estimates, Forecast & Opportunity Analysis

·        Middle East & Africa (UAE, Saudi Arabia, Qatar, Iran, South Africa, Rest of Middle East & Africa), Market Estimates, Forecast & Opportunity Analysis.

Key Players Profiled in this Research Report include:

·        Capgemini

·        Accenture

·        Cognizant

·        GeBBs Healthcare Solutions

·        Genpact Limited

·        IBM Corporation

·        IQVIA

·        Parexel International

·        Sutherland Healthcare Solutions

·        UnitedHealth Group Incorporated

What can be explored with this research report?

·        Understand global Healthcare Business Process Outsourcing (BPO) Market analysis, trends, and forecast to 2028.

·        Understand analysis of the Healthcare Business Process Outsourcing (BPO) Market structure by identifying various segments and sub-segments of the market.

·        Understand revenue forecast and strategic analysis concerning industry trends and contribution to the overall Healthcare Business Process Outsourcing (BPO) Market.

·        Understand the revenue forecast of the Healthcare Business Process Outsourcing (BPO) Market for North America, Europe, Asia-Pacific, South America, and Middle East & Africa.

·        Identification of major market trends, factors driving, restraining, threatening, and providing opportunities for the Healthcare Business Process Outsourcing (BPO) Market growth.

·        Analyzing opportunities by identification of high-growth segments/revenue pockets in the Healthcare Business Process Outsourcing (BPO) Market.

·        Understand major player profiles in the Healthcare Business Process Outsourcing (BPO) Market and analyze their business strategies.

·        Understand competitive developments such as joint ventures, alliances, mergers and acquisitions, and new product launches in the Healthcare Business Process Outsourcing (BPO) Market.

Table Of Content

1 Market Introduction 
 1.1 Market Definition 
 1.2 Research Scope and Segmentation 
 1.3 Stakeholders 
 1.4 List of Abbreviations 
 
2 Executive Summary 
 
3 Research Methodology 
 3.1 Identification of Data 
 3.2 Evaluation of Market Dynamics 
 3.3 Collaboration of Data 
 3.4 Verification and Analysis 
 3.5 Research Approach 
 3.6 Data Sources and Assumptions 
 
4 Market Dynamics 
 4.1 Market Drivers 
 4.2 Market Restraints 
 4.3 Market Opportunities 
 4.4 Market Challenges 
 4.5 Impact of COVID-19 on the Healthcare Business Process Outsourcing (BPO) Market 
 
5 Porter's Five Force Analysis 
 5.1 Bargaining Power of Suppliers 
 5.2 Bargaining Power of Buyers 
 5.3 Threat of New Entrants 
 5.4 Threat of Substitutes 
 5.5 Competitive Rivalry in the Market 
 
6 Global Healthcare Business Process Outsourcing (BPO) Market by, Pharmaceutical Service 
 6.1 Overview 
 6.2 Manufacturing Services 
 6.3 Non-Clinical Services 
 6.4 Research and Development Services 
 
7 Global Healthcare Business Process Outsourcing (BPO) Market by, Provider Service 
 7.1 Overview 
 7.2 Revenue Cycle Management 
 7.3 Patient Enrolment and Strategic Planning 
 7.4 Patient Care 
 
8 Global Healthcare Business Process Outsourcing (BPO) Market by, Payer Service 
 8.1 Overview 
 8.2 Billing and Accounts Management Services 
 8.3 Care Management 
 8.4 Claims Management 
 8.5 Human Resource Services 
 8.6 Integrated Front-End Services and Back-Office Operations 
 8.7 Member Management 
 8.8 Product Development and Business Acquisition 
 8.9 Provider Management 
 
9 Global Healthcare Business Process Outsourcing (BPO) Market by, Geography 
 9.1 Overview 
 9.2 North America 
 9.2.1 US 
 9.2.2 Canada 
 9.2.3 Mexico 
 9.3 Europe 
 9.3.1 Germany 
 9.3.2 France 
 9.3.3 UK 
 9.3.4 Italy 
 9.3.5 Spain 
 9.3.6 Rest of Europe 
 9.4 Asia Pacific 
 9.4.1 China 
 9.4.2 Japan 
 9.4.3 India 
 9.4.4 South Korea 
 9.4.5 Australia 
 9.4.6 New Zealand 
 9.4.7 Rest of Asia Pacific 
 9.5 South America 
 9.5.1 Brazil 
 9.5.2 Argentina 
 9.5.3 Chile 
 9.5.4 Rest of South America 
 9.6 Middle East & Africa 
 9.6.1 UAE 
 9.6.2 Saudi Arabia 
 9.6.3 Qatar 
 9.6.4 Iran 
 9.6.5 South Africa 
 9.6.6 Rest of Middle East & Africa 
 
10 Key Developments 
 
11 Company Profiling 
 11.1 Capgemini 
 11.1.1 Business Overview 
 11.1.2 Product/Service Offering 
 11.1.3 Financial Overview 
 11.1.4 SWOT Analysis 
 11.1.5 Key Activities 
 11.2 Accenture 
 11.3 Cognizant 
 11.4 GeBBs Healthcare Solutions 
 11.5 Genpact Limited 
 11.6 IBM Corporation 
 11.7 IQVIA 
 11.8 Parexel International 
 11.9 Sutherland Healthcare Solutions 
 11.10 UnitedHealth Group Incorporated